Real Binary.com review & complaints by actual traders – Is Binary.com one of the best brokers?

binary.com review and complaints 2018 logo

This is another popular binary options broker so it was a must to give you a Binary.com review. As I often do, before the review I will give you the most serious Binary.com complaints. I always search a lot – every possible website, blog and forum – to find the complaints that can give you a general idea about the specific broker.

Broker Summary 
HeadquatersMalta
Foundation Year1999
Free Demo accountno
Regulation & licensesIOM, MFSA
Accepted nationalitiesAll countries except USA
Minimum Deposit10
Minimum trade1
Maximum trade10000
Payout (returns)/Refunds 75-90%/0-5%
Expiry TimesYou pick your own expiry time
Early closeYes
Assets60 stocks, 26 currency pairs, 3 commodities, 50 sectors and 29 indices
Number of Assets100+
Account CurrencyUSD, GBP, EUR
Trading Softwarecustom-built platform
Mobile ApplicationNo
Deposit and Withdrawal Optionsc.c, moneybookers, Wire Transfer, Skrill, CashU, OK Pay
24 Hours SupportYes
Support During Weekendsyes
Customer Support LanguagesEnglish, Indonesian, French, Russian, Deutsch, Spanish, Portugal
Phone Number>+44 (0) 1666 800042
Email Address[email protected]

Binary.com complaints

binary.com complaints photo

The complaints about Binary.com broker I found on all these websites were very “light” in comparison to those of other binary options brokers. You can take a look at the IQ option review & complaints for example.

“At the money” and trading platform complaints

There are some traders complaining that trades at the money are considered lost while on some brokers the trade is refunded. “At the money” means when the price is exactly the same as you entered, not over or under. Here are some complaints:

“The only thing I really hate about this brokerage is that even trades are not refunded..”

“Wow… their withdrawal process is very fast and on-time. I made a withdrawal request and I must say that they are very fast at processing. The only flaw with their platform is the fact that when you are at the money you lose.”

“What I like best about the Binary.com trading platform is that they give freedom for traders to pick their own expiry time.

On the con side, they only go to 4 decimal places on the EUR/USD.
For example, instead of listing the spots as, 1.39264, they will list it as 1.3926. This can be really bad because they “do not” return the money you invested if a Rise/Fall results in a tie. In other words you lose your investment on a tie.”

“They’ve removed trading between 9-12 GMT time you can no longer sell after placing a trade.”

Binary.com Support complaints

There were some complaints about the support team – like that it takes some time to get a reply. There was a comment, for example, “Not happy with the non-existent support.”

T&C complaints

A common complaint that you can find about almost any binary options broker is something in the Terms & Conditions. And, as usual, no one reads the Terms & Conditions. Especially Bonus terms…

You should always read the Bonus terms!

Here is an example and the last Binary.com complaint:

“Joined this website on Sunday after reading about it here. Managed to start with a £20 Promo bonus which is the main reason I gave it a go as up until now I’m used to trading CFD’s on InterTrader. I stuck all £20 in my first trade (playing the higher lower game on GBP/USD all 15 mins). Well, what can I say? I started at 10am today (Monday) and by 1pm I’d hit £624 and couldn’t trade any more as I had “hit the limit for trades with promo code, deposit some money to continue trading” or something of the same meaning. So I’m currently attempting to withdraw my winnings (maybe to put back in or maybe to treat the girlfriend), apparently it takes around 5 days so I’ll come back and let y’all know how it goes. *Fingers Crossed*

Update: Just a follow up to my previous post. I requested a withdrawal of £600 Monday night at around 11pm leaving £24, using WorldBT Transfer or something like that. Checked my bank today, Tuesday at 5pm. To find they had already credited my account. Winner 🙂 Now, not sure whether to stick some back in and try again or keep it and put some into a CFD site or other Binary site as you can get bonuses on your first deposit.”

These were the most important complaints about binary.com trading platform.

Click here to visit Binary.com and register

Major sources for the IQ option complaints: forexpeacearmy.com, binaryoptionsblacklist.com, binaryoptionsthatsuck.com, pissedconsumer.com

Binary.com Review

binary.com review introduction

Introduction of the review

Binary.com is a binary options broker whose foremost concern is to provide an easy, secure and enlightening trading solution through a very flexible and trouble-free environment for investors – in order to construct them a successful trading career.

Providing trading solutions to both amateur and professional traders from around the world, Binary.com is an illustration of binary options trading. Established back in 1999, Binary.com is one of the oldest and most renowned companies. This broker was also the very first broker to introduce binary options trading to the world.

The broker is now supporting their customers in seven (7) different languages for traders and investors coming from UK, Australia, Canada, Indonesia, Ireland, Poland, and Russia.

Let’s continue with the most important aspects of this Binary.com review.

Special Features

As a well-recognized broker, Binary.com trading offers many lucrative features through their reliability programs. As trading is now and then tough if there is no support, they surely support their customers through a well designed academy and live webinars.

Binary.com offers all types of trading features, including six different types of trading platforms and over a hundred types of assets to trade with.

Regulation review of Binary.com

Binary.com is one of the oldest brokers in the financial market. This broker also holds multiple licenses to comply with regulations around the world.

In the UK and Isle of Man, this broker is licensed and regulated by the following authorities the UK Gambling Commission (UGC) and Gambling Supervision Commission (GSC). For the rest of the EU, Binary.com is licensed and regulated by the Malta Financial Services Authority (MFSA).

Again, for betting services, this broker holds license of the Malta Gaming Authority (MGA) in Malta, the UK Gambling Commission (UGC) in UK. Moreover, for Irish clients, this broker holds a license of the Revenue Commissioners in Ireland (RCI).

In my opinion it is one of the best regulations a trading broker can have.

binary.com regulation review

Click here if you want to visit Binary.com

US Customers

Unfortunately, this broker’s services are not available in certain countries, including the USA, Hong Kong, and Costa Rica. So, if you’re a trader from the United States, this broker is not for you. My best broker that accepts US customers is Marketsworld.

Binary.com Trading Platforms review

binary.com trading platform review

What’s special about Binary.com and different from nearly all other binary trading brokers is the fact that the trading platform is their own property. In recent times, the brokers’ trading platform has undergone some constructive changes.

Binary.com Platform

With this simple, user-friendly, yet professional trading platform you can trade in the world’s financial markets with just a few clicks.

Binary Tick Trade App

Brokers’ mobile trading platform lets you enjoy and trade even on the go from anywhere around the world and whenever you want.

MetaTrader 5

Binary options trading is not so difficult to perform when you can utilize the most popular MT5 platform to trade with. This platform is globally popular in the financial market for its easiness.

WebTrader

Monitoring the movements of your favorite assets and analyzing the market got much easier with this exclusive trading platform.

binary.com demo account review

Next-Gen

Traders can now explore sophisticated trading features with the Next-Gen app for both web and mobile.

Binary Bot review

You can now automate your trading strategies with brokers’ simple, “drag-and-drop” bot creation tool.

This is one of my two favorite and exclusive features of Binary.com. You can create your own strategies but you can also find some already made online to download.

Here are the two most popular strategies you can create with Binary bot creator.

And the second one:

 

If you already are a trader at Binary.com, you can choose between 3 three option types: Up/Down, Touch/No Touch, In/Out. With this giant binary broker platform, you can trade stocks, commodities, indices, and forex currencies.

Binary.com Demo Account

Although binary.com offers many different types of trading platform, sadly they have no option for a demo account.

Here is how to open a real account on Binary.com

Expiry times

A huge advantage of this binary options broker is that you can choose your own expiry time. This is very beneficial because you can follow any of the best binary options signals providers you want. You can also follow my favorite trading signals provider, Franco.

Binary.com trading signals review

Binary.com offers weekly trading signals through video, as you can see below. They have some success as you can also see the likes on most of the videos.

–> Click here to visit Binary.com and register

Payout

Under earlier management, Binary.com had received some awful feedback for their payout ratios. Objections centered on the matter that the payout ratio was never good enough compared to the other regular binary brokers. In recent times, the administration has made some changes to the payout ratios.

Now the highest returns are above 100% when you are dealing with simple rise/fall contracts and above 1000% on touch/no-touch and higher/lower trades.

Binary.com Assets

This broker, as one of the recognized and oldest binary option brokers, deals with 81 underlying assets varying from stocks, indices, forex currencies and commodities. The asset list includes 34 Forex, 16 Index, 39 OTC Stocks, 5 Commodities, and 8 Volatility Indices.

Binary.com withdrawal and deposit review

Binary.com Deposit and Withdrawal review

With the binary.com broker, I really had so many options to perform my transactions including bank wire/money transfers, credit/debit cards, e-wallets, and cryptocurrencies as well. Deposits and withdrawals are usually processed within 24 hours.

Here are some details about depositing and withdrawing with credit or debit cards:

I would like to mention here that another broker that is almost as good as this one is Ayrex. However, Ayrex is not regulated. You can read my Ayrex review & complaints here.

Binary.com Support and Services review

Customer Support is very user-friendly and knowledgeable, and the time it takes to get an answer is polite. Binary.com appears to be much busier than other brokers but surely gives priority to customers. The educational part of this broker leaves a lot to be desired.

Binary.com trading strategy

There are many trading strategies that can be applied on Binary.com. The most popular one is this below.

Is Binary.com a scam?

As Binary.com has been around since 1999, reliability is very good. Many popular brokers have stopped their operations, like Stockpair. This one still stands, and it has stood for many years, which is a really good sign.

I haven’t had any problem at all with them on the matter of platform. It is all good features for one or another. I suggest using a dedicated browser for trading only.

Binary.com review Summary & Your reviews

Binary.com
9 / 10 overall
{{ reviewsOverall }} / 10 traders (0 votes)
Pros
  • Advanced and verities of trading platform
  • Flexible trading conditions and Payment methods
  • Huge assets index
  • Trading on weekends
Cons
  • Lack of Demo account
  • No live chat support
  • Academy is kind of their official blog, no proper training guidelines for traders
Summary
I am extremely satisfied with Binary.com broker. I love the fact that you can pick your expiry time and I like the bot creation tool. This way you can follow almost any binary signal provider you want. These 2 features are almost unique these days in the binary options industry. I would love to trade with them myself. If you have any experience or suggestion, please leave your review below or a comment.
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This was my honest Binary.com review. You should leave your reviews, as well, to help other traders decide. Please leave your complaints, too.

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