Real review & complaints by actual traders – Is one of the best brokers? review and complaints 2018 logo

This is another popular binary options broker so it was a must to give you a review. As I often do, before the review I will give you the most serious complaints. I always search a lot – every possible website, blog and forum – to find the complaints that can give you a general idea about the specific broker.

Broker Summary 
Headquaters Malta
Foundation Year 1999
Free Demo account no
Regulation & licensesIOM, MFSA
Accepted nationalitiesAll countries except USA
Minimum Deposit10
Minimum trade1
Maximum trade10000
Payout (returns)/Refunds 75-90%/0-5%
Expiry TimesYou pick your own expiry time
Early closeYes
Assets60 stocks, 26 currency pairs, 3 commodities, 50 sectors and 29 indices
Number of Assets 100+
Account Currency USD, GBP, EUR
Trading Softwarecustom-built platform
Mobile ApplicationNo
Deposit and Withdrawal Optionsc.c, moneybookers, Wire Transfer, Skrill, CashU, OK Pay
24 Hours Support Yes
Support During Weekends yes
Customer Support LanguagesEnglish, Indonesian, French, Russian, Deutsch, Spanish, Portugal
Phone Number>+44 (0) 1666 800042
Email Address [email protected] complaints complaints photo

The complaints about broker I found on all these websites were very “light” in comparison to those of other binary options brokers. You can take a look at the IQ option review & complaints for example.

“At the money” and trading platform complaints

There are some traders complaining that trades at the money are considered lost while on some brokers the trade is refunded. “At the money” means when the price is exactly the same as you entered, not over or under. Here are some complaints:

“The only thing I really hate about this brokerage is that even trades are not refunded..”

“Wow… their withdrawal process is very fast and on-time. I made a withdrawal request and I must say that they are very fast at processing. The only flaw with their platform is the fact that when you are at the money you lose.”

“What I like best about the trading platform is that they give freedom for traders to pick their own expiry time.

On the con side, they only go to 4 decimal places on the EUR/USD.
For example, instead of listing the spots as, 1.39264, they will list it as 1.3926. This can be really bad because they “do not” return the money you invested if a Rise/Fall results in a tie. In other words you lose your investment on a tie.”

“They’ve removed trading between 9-12 GMT time you can no longer sell after placing a trade.” Support complaints

There were some complaints about the support team – like that it takes some time to get a reply. There was a comment, for example, “Not happy with the non-existent support.”

T&C complaints

A common complaint that you can find about almost any binary options broker is something in the Terms & Conditions. And, as usual, no one reads the Terms & Conditions. Especially Bonus terms…

You should always read the Bonus terms!

Here is an example and the last complaint:

“Joined this website on Sunday after reading about it here. Managed to start with a £20 Promo bonus which is the main reason I gave it a go as up until now I’m used to trading CFD’s on InterTrader. I stuck all £20 in my first trade (playing the higher lower game on GBP/USD all 15 mins). Well, what can I say? I started at 10am today (Monday) and by 1pm I’d hit £624 and couldn’t trade any more as I had “hit the limit for trades with promo code, deposit some money to continue trading” or something of the same meaning. So I’m currently attempting to withdraw my winnings (maybe to put back in or maybe to treat the girlfriend), apparently it takes around 5 days so I’ll come back and let y’all know how it goes. *Fingers Crossed*

Update: Just a follow up to my previous post. I requested a withdrawal of £600 Monday night at around 11pm leaving £24, using WorldBT Transfer or something like that. Checked my bank today, Tuesday at 5pm. To find they had already credited my account. Winner 🙂 Now, not sure whether to stick some back in and try again or keep it and put some into a CFD site or other Binary site as you can get bonuses on your first deposit.”

These were the most important complaints about trading platform.

Click here to visit and register

Major sources for the IQ option complaints:,,, Review review introduction

Introduction of the review is a binary options broker whose foremost concern is to provide an easy, secure and enlightening trading solution through a very flexible and trouble-free environment for investors – in order to construct them a successful trading career.

Providing trading solutions to both amateur and professional traders from around the world, is an illustration of binary options trading. Established back in 1999, is one of the oldest and most renowned companies. This broker was also the very first broker to introduce binary options trading to the world.

The broker is now supporting their customers in seven (7) different languages for traders and investors coming from UK, Australia, Canada, Indonesia, Ireland, Poland, and Russia.

Let’s continue with the most important aspects of this review.

Special Features

As a well-recognized broker, trading offers many lucrative features through their reliability programs. As trading is now and then tough if there is no support, they surely support their customers through a well designed academy and live webinars. offers all types of trading features, including six different types of trading platforms and over a hundred types of assets to trade with.

Regulation review of is one of the oldest brokers in the financial market. This broker also holds multiple licenses to comply with regulations around the world.

In the UK and Isle of Man, this broker is licensed and regulated by the following authorities the UK Gambling Commission (UGC) and Gambling Supervision Commission (GSC). For the rest of the EU, is licensed and regulated by the Malta Financial Services Authority (MFSA).

Again, for betting services, this broker holds license of the Malta Gaming Authority (MGA) in Malta, the UK Gambling Commission (UGC) in UK. Moreover, for Irish clients, this broker holds a license of the Revenue Commissioners in Ireland (RCI).

In my opinion it is one of the best regulations a trading broker can have. regulation review

Click here if you want to visit

US Customers

Unfortunately, this broker’s services are not available in certain countries, including the USA, Hong Kong, and Costa Rica. So, if you’re a trader from the United States, this broker is not for you. My best broker that accepts US customers is Marketsworld. Trading Platforms review trading platform review

What’s special about and different from nearly all other binary trading brokers is the fact that the trading platform is their own property. In recent times, the brokers’ trading platform has undergone some constructive changes.

The different platforms offers multiple trading platforms with which traders can seamlessly trade diverse financial securities. The trading platforms are very easy to use and comes with sophisticated technologies for fast trade executions.

SmartTrader Platform

SmartTrader trading platform is a 100% cloud-based trading platform and hence no download is necessary. The SmartTrader features over 1000 of financial instruments including cryptocurrencies. Also, the platform comes with a wide array of unique trading tools including highly visual candlestick charts and indicators. In addition, the platform allows a trader to open a trading position right from a live chart. That way, traders are able to leverage even the most short-lived trading opportunities. SmartTrader platform also comes with a demo account which uses live price quotes for an authentic demo trading experience.

WebTrader Platform

Similar to the SmartTrader platform, WebTrader trading platform is available online and no download is necessary. WebTrader is specifically custom-tailored for binary options trading. Actually, it is a customizable trading platform which traders can design the user interface-including charts and general arrangement to meet their individual preferences. Additionally, available assets can be traded with an extensive list of options which attract sky-high returns including but not limited to Touch Options, Call/Put, High/Low, 60 seconds, Long Term, and One Touch options. The WebTrader trading platform also comes with a wide array of charts and charting tools. To bypass the language barrier, the trading platform is translated into 13 languages including English, German, Chinese, French, Arabic, Spanish, Polish, Portuguese, Russian, Indonesian, Swedish, Thai, and Japanese .

Binary Bot

Trading at is undoubtedly made easier by their cutting edge auto-trading platform. Unlike most trading bots that come pre-set, the Binary Bot can be customized to suit a trading profile. Some of the trading parameters that you can easily customize include trade entry and exit times, trade duration and trading assets. You can define the time loop for the bot to continuously place trades within a set period of time. Using the bot is fairly easy and does not require any prior trading knowledge.

This is one of my two favorite and exclusive features of You can create your own strategies but you can also find some already made online to download.

Here are the two most popular strategies you can create with Binary bot creator.

And the second one:

Ladder platform

I bet you have heard of forex binaries, right? Well, the Ladder Trading platform is designed to make trading forex binary options as seamless as possible. The price charts are structured to have set price limits which if selected, a trade will end in the money if the expiry price is more than the strike price. The Ladder platform is more like an exclusive High/Low Option.

MetaTrader Platform

For over a decade now, Forex trading is synonymous with MetaTrader platforms. They are always your go-to trading platforms if you are a technical analysis-oriented trader. Having said that, the platform comes preloaded with dozens of indicator and top-of the line charts. To use the trading platform, you must download and install the application. Also, you must input correct login credentials as given by

Binary Tick Trade App

Brokers’ mobile trading platform lets you enjoy and trade even on the go from anywhere around the world and whenever you want. demo account review

Binary Bot review

You can now automate your trading strategies with brokers’ simple, “drag-and-drop” bot creation tool.


If you already are a trader at, you can choose between 3 three option types: Up/Down, Touch/No Touch, In/Out. With this giant binary broker platform, you can trade stocks, commodities, indices, and forex currencies. Demo Account

Although offers many different types of trading platform, sadly they have no option for a demo account.

Now they offer a practice virtual account with 10000 credits. You just enter your email and the instructions are sent to you.

Here is how to open a real account on

Expiry times

A huge advantage of this binary options broker is that you can choose your own expiry time. This is very beneficial because you can follow any of the best binary options signals providers you want. You can also follow my favorite trading signals provider, Franco. trading signals review offers weekly trading signals through video, as you can see below. They have some success as you can also see the likes on most of the videos.

–> Click here to visit and register


Under earlier management, had received some awful feedback for their payout ratios. Objections centered on the matter that the payout ratio was never good enough compared to the other regular binary brokers. In recent times, the administration has made some changes to the payout ratios.

Now the highest returns are above 100% when you are dealing with simple rise/fall contracts and above 1000% on touch/no-touch and higher/lower trades. Assets

This broker, as one of the recognized and oldest binary option brokers, deals with 81 underlying assets varying from stocks, indices, forex currencies and commodities. The asset list includes 34 Forex, 16 Index, 39 OTC Stocks, 5 Commodities, and 8 Volatility Indices. withdrawal and deposit review Deposit and Withdrawal review

With the broker, I really had so many options to perform my transactions including bank wire/money transfers, credit/debit cards, e-wallets, and cryptocurrencies as well. Deposits and withdrawals are usually processed within 24 hours.

Here are some details about depositing and withdrawing with credit or debit cards:

I would like to mention here that another broker that is almost as good as this one is Ayrex. However, Ayrex is not regulated. You can read my Ayrex review & complaints here. Support and Services review

Customer Support is very user-friendly and knowledgeable, and the time it takes to get an answer is polite. appears to be much busier than other brokers but surely gives priority to customers. The educational part of this broker leaves a lot to be desired. trading strategy

There are many trading strategies that can be applied on The most popular one is this below.

Is a scam?

As has been around since 1999, reliability is very good. Many popular brokers have stopped their operations, like Stockpair. This one still stands, and it has stood for many years, which is a really good sign.

I haven’t had any problem at all with them on the matter of platform. It is all good features for one or another. I suggest using a dedicated browser for trading only. review Summary & Your reviews
8.8 / 10 overall
{{ reviewsOverall }} / 10 traders (0 votes)
  • Advanced and verities of trading platform
  • Flexible trading conditions and Payment methods
  • Huge assets index
  • Trading on weekends
  • Not very attractive home page
  • No live chat support
  • Academy is kind of their official blog, no proper training guidelines for traders
I am extremely satisfied with broker. It is a veteran binary options broker offering top notch trading services to a global clientele. They take pride in a super responsive and multilingual customer care, multiple trading platforms, and an extensive selection of assets. I love the fact that you can pick your expiry time and I like the bot creation tool. This way you can follow almost any binary signal provider you want. These 2 features are almost unique these days in the binary options industry. I would love to trade with them myself. If you have any experience or suggestion, please leave your review below or a comment.
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This was my honest review. You should leave your reviews, as well, to help other traders decide. Please leave your complaints, too.

Please be advised that certain products and/or multiplier levels may not be available for traders from EEA countries due to legal restrictions.


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madan kumar
madan kumar

hi myself madan kumar from india as i was new for binary concept, some of indian agent(forex ecurrency deal) told me bout i opened my acc 5 month back with 100$ then i started trading option ,i have taken three time withdrawal in this 5 month period with no problem at all except one thing made me annoyed that when ever ties happened i loose my option. best thing bout is u put expiration mannually like 122 min,140 min 5 hour 32 minues n so on.i recommended with both thumbs up.further u can reach me -removed-. anyone… Read more »